Park Road Surgery

37 Park Road, Teddington, Middlesex, TW11 0AU

Telephone: 020 8977 5481

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Face to face appointment “data”

Posted on December 2nd, 2022

Many of you will have seen the recent interest in NHS England’s GP appointment “data”, particularly the media feeding frenzy around face-to-face appointments.

Anyone with sufficient time on their hands to go through the lists may have found that it shows Park Road as offering no face-to-face appointments – 0% of the total.

This is, in common with most national NHS data, complete nonsense. Many of you have received letters in relation to your Covid status which have been similarly completely divorced from reality.

The actual data on appointments is as below, taking the years as running from 1st March in each year. The current year total and F2F appts are projected based on the numbers so far for the year, and so are in italics. The percentage of face-to-face appointments is actual.

Year Total appts F2F appts % F2F
2019-2020 57,130 49,575 86.78
2020-2021 54,242 26,385 48.64
2021-2022 58,322 37,506 64.31
2022-2023 60,581 46,887 77.39

You’ll see that, while overall appointment numbers dipped slightly during the 20-21 peak covid period, they were back above the 2019/20 baseline the following year, and are on course to climb again this year.

77% of available appointments are currently face-to-face, and we’ve never dropped much under 50%.

Opening Times

  • Monday
    08:30am to 08:00pm
    (Extended Hours: 18:30 - 20:00)
  • Tuesday
    08:30am to 06:30pm
  • Wednesday
    07:00am to 06:30pm
    (Extended Hours: 07:00 - 08:00 and 18:30-20:00)
  • Thursday
    08:30am to 06:30pm
  • Friday
    07:00am to 06:30pm
    (Extended Hours: 07:00 - 08:00)
  • Saturday
    09:00am to 05:00pm
    One Saturday per month
  • Sunday
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