Welcome to the Park Road Surgery website

Park Road Surgery is a long established training practice in the heart of Teddington. Dr Alexandra Patton, Dr Julian Bradley, Dr Nicolette Potts, Dr Sean Gallagher and Dr Nicholas Grundy are the present partners of the practice providing NHS health care services to the local community.

As a practice we pride ourselves on our continued efforts to improve our service and to provide the very highest standards of patient care.

Coronavirus Notice

PLEASE NOTE: As advised by NHS England, all future GP appointments will be telephone consultations instead of face-to-face, to reduce any risk of an infected patient booking an appointment and attending the practice. Once the GP has spoken to you on the phone, if they feel you need to be seen, they will book you a face-to-face appointment.

If you have an existing appointment, please attend the practice as normal unless advised otherwise. However please phone us and do not attend if you have developed a cough or fever before the appointment.

All appointments can be booked only by phoning the surgery on 020 8977 5481. Please do not walk-in for an appointment.

This decision has meant that we are not able to offer online booking of GP appointments at this time. We will have some telephone consultations to book online.

Please bear with us as we do appreciate that this will mean that the telephone system will be busier and apologise for any inconvenience caused.

Prescription requests: Please note that we are following national guidelines on prescribing and cannot issue repeat prescriptions early or give additional amounts.

This is to ensure that pharmacies and their suppliers can manage the demand for prescriptions. Please be assured that we are working hard to continue to process repeat prescription requests as they are needed, as are pharmacies, and there is no need to be concerned that you will not be able to get your prescription when it is due.

Practice email - if you have a general query that our administrative team can help with please email us at parkroadsurgery.cl@nhs.net. 

Further details are available on the Latest news page of this website.

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Dr Julian Bradley

Please note that Dr Bradley is retiring on 31st March 2020 after 40 years at Park Road Surgery. He will be greatly missed by the practice team.

Text appointment reminder service

Please note that we are now sending out text reminders for appointments booked in advance. If you haven't received these please check with reception that we have your correct mobile phone number (or please let them know if you want to opt out of this service). If you are a young person then please note that we may still have your parent's mobile number listed in your record so let us know if you want to change this to your number.

Friends and Family Test

We want to ensure that you have the best possible experience of care. Please can we ask you to take a couple of minutes and complete the friends and family test. This will help us to gather feedback on the service and care that we provide. We will publish the results of this survey on a monthly basis.

Online appointment booking and access to summary records

We have introduced the facility to book (and cancel) appointments online and also to access a summary of your medical records online. If you are interested in registering for this service please pick up a form from reception. You will need to bring in some form of photographic identification for us to verify before accessing this service. You will then be sent details of your secure login. Once you have registered for this service you can book appointments online via the link below or from the appointments page.

Please do not book appointments online if you require a diabetic check, immunisations, cervical screening or dressings - please book these appointments at reception or by telephone so that we can ensure that you see the most appropriate clinician and for the correct amount to time.

Self Referral to Physiotherapy Service now available

If you are 16 or over and have registered with this GP practice and have muscle or joint pains including strains/sprains/neck or back pain, you can refer yourself to see a physiotherapist without needing a referral from your GP. Please click on the web link below:

https://selfrefer.richmondgpalliance.co.uk/

Further details are available on the Clinic & Services page of this website.

Like To Register with the Park Road Surgery?

New to the Teddington area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Please note that to ensure we can deliver a safe service to our patients, we will stop accepting new patients once our list reaches 13,500; we estimate this will happen in 2020 at current growth rates.

ORDERING REPEAT PRESCRIPTIONS

Please note that you can now use 'patient services' for repeat prescription ordering, so if you are registered for online services please request medication via patient services. We will be turning off
the existing e-mail based system in May 2020, as this
'does not count' as online ordering per national guidance.
If you haven't yet registered for online services, please do!