37 Park Road, Teddington, Middlesex, TW11 0AU
Telephone: 020 8977 5481
We're open
Maintenance work at surgery NHS App not working for prescription requests NHS App medical records access Winter newsletter Support available over the Winter period – advice from Ruils on local services Staying safe and well in wintry weather Accessing your GP-held records via the NHS app or NHS website Ask Your Pharmacy week Richmond Drug and Alcohol Service Shared care prescribing for ADHD
Several patients have been kind enough to contact us about problems with incorrect clinical information showing about them in the NHS App. We have investigated this thoroughly in practice, and confirmed that the data is correct on our systems, so we have contacted NHS Digital, who provide the app, and asked them to fix the way they are collecting this data.
Unfortunately, we have no direct ability to fix this, and we apologise that once again a national bit of software is not working properly. Once again, we can assure you that this data is correctly stored in our systems.