Prescriptions

Ordering repeat prescriptions

There are currently two methods to order your prescriptions online:

  1. Via the practice website; the “contact us” button on the homepage will let you request medication online
  2. In person at reception. If you are on long term medication you will be given a repeat medication slip with each prescription. To obtain a repeat simply tick the items you require, and return the slip to the reception desk. Alternatively reception have order forms you can complete at the desk.

At present, the NHS app does not work with our clinical system for prescription requests, so please use one of the options above going forward.

Prescription requests:

  • Please do not order your repeat prescription more than 10 days before your medication is due to run out as it will not be processed.
    • Where possible please send us your request about 7 days before it is required.
    • If there’s a particular reason you need to request your repeat prescription more than a week before it is due (e.g. because you are going on holiday) please specify why this is. We are not able to process early requests without an explanation.
  • Please allow us THREE full working days to process your request.
  • All written or e-mailed prescription requests must include a full name and date of birth.
  • For legal reasons our receptionists are unable to accept telephone requests for medication. If you enclose a stamped self-addressed envelope we will post it back to you when it is ready.
  • Contraception and HRT: if you are requesting a prescription for the contraceptive pill or HRT you will need to telephone the surgery for an appointment. You will need to see the Practice Nurse (for the contraceptive pill) or a GP (for HRT). We cannot authorise these prescriptions online. Additionally you can attend the family planning cinic at Teddington Memorial Hospital to obtain the contraceptive pill.

Shared care prescribing

ADHD diagnoses and sharing care

We are seeing increasing numbers of patients, understandably, seeking private diagnosis and review for suspected ADHD. We have therefore developed a shared care policy outlining the circumstances under which we will agree to shared care with them.

Park-Road-ADHD-shared-care-policy

A full list of shared care medications approved by SWL, with the associated forms, can be found on their website.

Prescription Fees

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.00
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Pharmacy services